reachone.comWelcome ReachONE Customers | Rainier Connect

Skip to main content Skip to navigation Main menu Home Fiber to the Home Puyallup/Graham fiber hoods FAQ Puyallup/Graham Pricing Town of Eatonville Fiber Residential Internet WiFi Home-Networking Stream TV Channel Changes ESPN GamePlan Watch TV Everywhere Phone Business Internet Managed Services Wireless Phone TV Open Access Program Support Support Center Browse Help Contact Careers 800-832-5725 My Account/Services View/Pay Bill Pay Bill Without Logging-In Login to Account/Pay Bill Login Webmail Change Webmail Password ComPortal Web Hosting My Account/Services Menu -- My Account/Services Menu My Account/Services View/Pay Bill Pay Bill Without Logging-In Login to Account/Pay Bill Login Webmail Change Webmail Password ComPortal Web Hosting Menu Home Fiber to the Home Puyallup/Graham fiber hoods FAQ Puyallup/Graham Pricing Town of Eatonville Fiber Residential Internet WiFi Home-Networking Stream TV Channel Changes ESPN GamePlan Watch TV Everywhere Phone Business Internet Managed Services Wireless Phone TV Open Access Program Support Support Center Browse Help Contact Careers Enter Search Term Search Menu Rainier Connect Home Fiber to the Home Puyallup/Graham fiber hoods FAQ Puyallup/Graham Pricing Town of Eatonville Fiber Residential Internet WiFi Home-Networking Stream TV Phone Business Internet Managed Services Wireless Phone TV Open Access Program Support Support Center Help Contact Careers Welcome ReachONE Customers -- Welcome ReachONE customers! We are excited to have you join us and thought you might have some questions about Rainier Connect and your account. Is Rainier Connect new to the area? Can you tell me more about the company? Rainier Connect is a family-owned business that has served the South Puget Sound since 1912. You can learn more about the history of the company here on our website . How do I pay my bill? After August 1, you will log into Smart Hub to pay your bill. You will also have an option to pay now without logging into your account . You will need your first bill to verify account information. Once you have logged into your account, you can set up auto-pay. Please note, all payments now need to go to Rainier Connect. Where do I mail my payment? If you are submitting payments through any service other than logging into the Rainier Connect website, you will simply need to update the payment information to: Rainier Connect PO BOX 34540 Seattle, WA 98124-1540. How do I access my email and will my email address change? Your email address will not change. Simply click here to access your email and you will be able to log in as you normally do . Is the office location changing? We have several offices in the South Sound. The Lacey office will remain open, but now you can also visit any of our other locations. For addresses and directions, please click here . Will my pricing change? As we transition customers, we may look for ways to save you money, but in general your bill will stay the same. What will be different? The main difference you will experience immediately is the 24/7 support. If you ever need anything, simply call 800.832.5725 and we will be happy to take care of your support needs. What if I have an existing contract for commercial services with ReachONE? All customers and contracts were transferred with the acquisition of ReachONE. For Terms and Conditions of Services, please refer to Rainier Connect Commercial Customer Terms and Conditions of Service . Newsletter Signup Enter Email Address... Follow Rainier Connect Share Rainier Connect Facebook Twitter Google+ Linkedin Bottom Links Customer Corner View/Pay Bill Webmail Go to Comportal Refer a Friend Quick Links Parental Controls TV on My Side Support Contact Us Products & Services Business Services Internet Cable TV Phone Rainier Connect Careers Newsroom IRU Requirements Privacy Legal Notices & Tariffs Policies © Copyright 2020 Rainier Connect, all rights reserved | Web Design Seattle web design and Seattle Drupal development by SWECKER Find Plans & Pricing Ready to Connect? Order Now Find Plans & Pricing Popup Enter your street address Enter your street address Check Availability >...